Duplicate orders or duplicate charges?

UNEXPLAINED MULTIPLE ORDERS

If you placed an order and see that there may have been an error and multiple orders were placed, do not panic!  Simply contact us here at Beard Octane and we will sort it out quickly.  If you received some kind or error message or code during this time, please forward this information to us as well, as we can then quickly troubleshoot any potential issues on BeardOctane.com

ADDITIONAL CHARGES

If you placed an order and see that there are additional or multiple charges, which you did not purposely make, simply contact us!  We can cancel/void any additional payments quickly.  Please keep in mind, that refunds to Credit Cards, Bank Accounts, and/or PayPal can take 5-10 days to properly process.  If we see multiple charges on our end, we will notify you and confirm the additional charges.

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